Keep Water Out of Your Basement
A sump pump sits in a pit at the lowest point of a basement or crawlspace. When water collects in the pit, the pump turns on. It moves that water out and away from your home. You may forget it is there until it stops working. Then a heavy storm or fast snowmelt can flood your basement.
Our licensed plumbers repair, replace and install sump pumps. We serve homes in Boise, Meridian, Nampa, Caldwell and Eagle. We have served the Treasure Valley since 1946. You get upfront pricing with no hidden fees.
Water rising in your basement? Call (208) 315-6446. We answer 24/7.
Signs Your Sump Pump Needs Service
A sump pump often warns you before it fails. Watch for these signs:
- The pump runs all the time, even in dry weather.
- The pump does not turn on when water fills the pit.
- You hear grinding, rattling or loud humming.
- The pump turns on and off over and over.
- You see rust on the pump or water in the basement.
- The pump is old and has never been checked.
A pump that runs nonstop will wear out fast. A pump that never runs may have a stuck float or a failed motor. Either way, it may not protect you when you need it.
Common Sump Pump Problems
Most sump pump trouble comes from a few causes.
Stuck or Blocked Float Switch
The float switch tells the pump when to start. Dirt or a shifted pump can trap it. Then the pump will not turn on.
Clogged Pit or Intake
Mud, gravel and debris can collect in the pit. They can block the intake and strain the motor.
Frozen or Blocked Discharge Line
The discharge line carries water outside. In winter, water in the line can freeze. A blocked line forces water back into the pit.
Power Loss
Most sump pumps run on power from your home. Storms that knock out power can stop the pump right when you need it. Basement flooding after hours? Our emergency plumbing team answers 24/7.
Old Age
Like any motor, a sump pump wears out over time. An old pump may fail without warning.
How to Check Your Sump Pump
A quick test can show if your pump works. Do this before the wet season starts.
- Make sure the pump is plugged in.
- Slowly pour a bucket of water into the pit.
- Watch the float rise and the pump turn on.
- Make sure the water drains and the pump shuts off.
- Go outside and confirm water flows from the discharge line.
Did the pump fail any step? Call us. Do not reach into the pit while the pump has power.
What Our Sump Pump Service Includes
We start by finding out why the pump is not doing its job. Then we explain your options and the price before any work begins. You choose what happens next.
- Repair: We fix common problems, like a stuck float switch or a clogged intake.
- Replacement: If the pump is worn out, we install a new one sized for your pit.
- New installation: We can add a sump pump to a home that needs one.
- Backup options: Ask us about a backup pump for power outages.
After the work, we test the pump with water. We make sure it turns on, drains the pit and shuts off.
