Our Reviews from Past Customers

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Excellent
4.9
Based on 718 reviews
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I do not recall the technicians name, but he got here earlier than expected which was a big plus. He was knowledgeable and efficient. He performed 1 minor wire repair and replaced the dual electrolytic condenser with a Single stage and had my system working. Also scheduled a visit with a Comfort consultant for full replacement of system to include move from crawl space to garage and addition of water softening system. My only complaint is the High cost of part due to standardization and corporate gouging of the consumers. I understand that this is an Industry problem and not due to the specific practices of Owyhee Heating & Cooling.
Response from the owner: Alan - thank you so much for leaving Brandon this review! We will be sure to let him know of your praise!
I called Owyhee Heating and Cooling, for a second opinion on a repair. Brandon arrived in a timely manner as promised. His knowledge and explanation of my AC unit was very helpful in making my decision to replace with new equipment. Brandon represents his employer very well and I look forward to learning more about the product lines they sell and service.
Response from the owner: Appreciate the review! Brandon is an asset to our Owyhee family for sure! Have a great day, Cheri!
From the ease of scheduling, appreciated updates, and a quality technician - Brandon H was informative, thorough, explained issues well, and all done with professional ease and a smile - Couldn’t have had a better experience! Thank you!
Response from the owner: Thank you so much, Karen, we will let Brandon know of your praise!
Brandon did a great job. Polite, wore booties in house, left no mess, and answered all questions. Highly recommended.
Response from the owner: gregg powers, Thank you for the kind words and for recognizing the hard work of our team at Owyhee Heating and Air Conditioning. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!
Brandon was exceptional, very personal and professional I would highly recommend him to anyone needing to have service
Response from the owner: Will Vengley, Thank you so much for the kind words! We are thrilled to hear that you had a great experience with our team at Owyhee Heating and Air Conditioning. We appreciate your business and look forward to serving you again in the future.
Brandon Hook was my technician today. He was prompt, very polite, efficient and thorough. He kept me informed each step of the way on what he was doing. He was very respectful of my home by placing paper booties on over his shoes to protect my floors. I will definitely use them again and request Brandon.
Response from the owner: We are so grateful for your 5-star review! Hearing that our services met your expectations at Owyhee Heating and Air Conditioning is truly rewarding. Thank you for choosing us, and we hope to work with you again in the future.
Brandon with Owyhee Heating was pleasant, courteous and came the same day I called when my A/C quit working. He was able to get it started again, although it’s 13 years old and he couldn’t find a reason for it to just quit. I would highly recommend him and Owyhee Heating to anyone who needs service or work on their heating and air conditioning.
Response from the owner: We appreciate you as a customer and please know that we are here to support you and your investment in any way possible. The entire Owyhee teams says "thank you"!
Quick and professional service. Will definitely be a repeat customer.
Response from the owner: Jenn, welcome to the Owyhee HVAC family!
I had an issue with my air conditioner and I called Owyhee heating and air. Scott was the technician that arrived at my house. Scott was extremely friendly, professional, knowledgable, and helpful. I explained what was happening and he was able to diagnose the problem quickly. He replaced the faulty part and had us back up and running in no time. He was thorough in explaining what he had found. He went above and beyond by cleaning the condenser unit and answered questions that i had. I highly recommend Scott and Owyhee Heating and Air.
Response from the owner: Jim Peterson, Thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.
Brandon Hook was our technician. He is a very nice man and very personable. He understood my concerns and look for ways to resolve them to our satisfaction. I was at the tail end of a most unwanted seasonal migraine and he was very understanding. Hubby returned from PT and was very satisfied with Brandon’s knowledge and helpfulness. Daryl & Cheryl Krajnik
Response from the owner: Cheryl Krajnik, We are so happy to hear that you were satisfied with our services. At Owyhee Heating and Air Conditioning, we pride ourselves on providing top-notch service to all of our customers.
The technician arrived on time and did an excellentjob. He was very respectful of our home and explainedeverything he did. We appreciate the service.
Response from the owner: Gordon L Hansen, Thank you for the kind words and for recognizing the hard work of our team at Owyhee Heating and Air Conditioning. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!
Brandon was great! Very knowledgeable and helpful.
Response from the owner: Sherry Beattie, We are thrilled to receive your glowing review! It is wonderful to hear that you were satisfied with the services provided by our team. Thank you for taking the time to share your positive experience with us.
Price during their special was fantastic. Technician "Scott" was professional, informative and incredibly kind. Would recommend them both!!!!!
Response from the owner: We are so grateful for your 5-star review! Hearing that our services met your expectations at Owyhee Heating and Air Conditioning is truly rewarding. Thank you for choosing us, and we hope to work with you again in the future.
Response from the owner: Our goal is to earn your business every time you call us. Thank you for trusting your home comfort system to our technician and the rest of the team here at Owyhee. Everyone here appreciates you!
Very fast service, they were able to make it same day. Good communication, very knowledgeable and honest technician.
Response from the owner: Rebecca Kuykendall, Thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.
Chris was very detailed and had helpful information. He did a great job and came prepared! If I have any issues down the road I’ll definitely be calling you guys. Cheers!
Response from the owner: Nick Roser, We are thrilled to receive your glowing review! It is wonderful to hear that you were satisfied with the services provided by our team. Thank you for taking the time to share your positive experience with us.
Response from the owner: We appreciate you, Carlos!
Great service as usual! Thank you Brandon, great job! You can always trust Owyhee heating and air. Five star service!
Response from the owner: Brandon is a star, Thanks, A!
Scott was great. He explained everything he did in detail and helped me with some things I had questions on for updates. I have been a VIP customer for several years and have been very happy with their service.
Response from the owner: Joanne - Thank you for choosing Owyhee Heating and Air Conditioning! We appreciate your kind words and look forward to serving you again in the future!
After I decided on an option, Scott returned to complete the repair. He provided options and didn’t try to pressure or upsell. He is prompt, polite, professional, and efficient. I will always call them or recommend for anything heat or ac related.
Response from the owner: Scott is wonderful, thanks, Sharon!
Such a great experience! Would recommend this business to anyone!
Response from the owner: Owyhee Heating and Air says thank you!
Thank Jim and Cody the Owyhee technicians that installed our hvac unit. they were very polite and knowledgeable. My wife and I are very pleased with the professional service we received. Thank you Owyhee for warming up our house again! We have found our heating and air conditioning company! We will definitely be using Owyhee in the future!
Response from the owner: Hi, Jerry. We appreciate the kind words and are glad we could provide you with a positive experience!
The technician was noligiable and very friendly. He took the time to explain what he was doing for my unit. Thanks.
Response from the owner: Dawn thank you for choosing Owyhee!
Service was great and fast!
Response from the owner: James, we appreciate you!
We were satisfied with the repairman. Only bad thing was that we had to wait 10 days to get him here.
Response from the owner: Eunice, thank you for allowing us to serve you!
Response from the owner: Thank you for 5-stars, Annie!
Carlos was amazing and got everything up and running.
Response from the owner: Whitney Ruiz, Your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Owyhee Heating and Air Conditioning. Thank you for choosing us for your needs - we appreciate your business.
Response from the owner: Nick Ruiz, Your review made our day! We are delighted to hear that you had a 5-star experience with us. Thank you for choosing Owyhee Heating and Air Conditioning for your needs - we appreciate your business.
Response from the owner: Thank you for choosing Owyhee!
Response from the owner: Eloise Morgan, We are so happy to hear that you were satisfied with our services. At Owyhee Heating and Air Conditioning, we pride ourselves on providing top-notch service to all of our customers.
Response from the owner: Donna tye, We are thrilled to receive your glowing review! It is wonderful to hear that you were satisfied with the services provided by our team. Thank you for taking the time to share your positive experience with us.
Scott was awesome and went way above and beyond. He worked with our minisplit manufacture and was able to isolate the problem and get warranty coverage. He also made sure to cover all cost and options as he was diagnosing so there were no surprises or misunderstandings. I highly recommend.
Response from the owner: JT Hayes, Your review made our day! We are delighted to hear that you had a 5-star experience with us. Thank you for choosing Owyhee Heating and Air Conditioning for your needs - we appreciate your business.
Technician showed up on time, was very polite, asked some good questions before starting the service call, constantly kept me apprised of what and when he was doing, over all a great service call!
Response from the owner: We appreciate you, Rocky!
Last year and now this year, Owyhee Heating and Air went above and beyond for our family! Justin was thorough with his diagnosis and made sure we were aware of all of our options! He made sure we got what we needed, and got the job done!Their costumer service was the best I have ever received. Thank you!I recommend Owyhee Heating and Air for everyone and anyone who needs help with their ACs. **Request Justin!
Response from the owner: Justin is a star, Stephanie and we are lucky to have him 🙂 thank you so much for choosing Owyhee!
Response from the owner: Thanks, Kathy!
Went through the three units and cleaned and tested everything. Was quick and complete.
Response from the owner: Randy, we appreciate you!
Have used owyhee heating for over a decade. We had our favorite tech, Andy, who retired. Before he did, he trained Scott, who is top notch. Scott was able to assess the situation, diagnose the problem and have us up and running in minutes. He took the time to do the routine maintenance while he was here. Top quality service thank you scott
Response from the owner: Mary Jo, we appreciate your business, thank you for being part of the Owyhee family!
I was satisfied with Carlos work. He did a good job & very pleasant. Thank you.
Response from the owner: Dorothy, Carlos is a star!
Great service
Response from the owner: Thank you for allowing us to serve you!
Response from the owner: Brad, thank you for leaving our guys 5-stars!
He was on time and worked quickly. He put on pink booties so no to track dirt in . Excellent job.
Response from the owner: Thank you so much for sharing your experience; we take our dedication to you, and our community very seriously, so reviews like yours are so appreciated! Thank you for trusting us with your home comfort!
Excellent service. Explained everything. Kind and respectful.
Response from the owner: Our goal is to earn your business every time you call us. Thank you for trusting your home comfort system to our technician and the rest of the team here at Owyhee. Everyone here appreciates you!
A big thanks to Jim and Cody, the installers who came out and replaced my air conditioner, furnace and hot water tank! They were friendly, polite and very professional and made sure to explain things I needed to know very thoroughly. I also want to do a shout out to Justin who came out the same day I called to assess what I needed!
Response from the owner: Thank you, Suzee!
Response from the owner: Hi, Amber. We must have done something right to get such a good rating from you. We really appreciate you taking the time!
Quick worker and got everything serviced in a timely manner
Response from the owner: Thank you so much for taking the time to share your experience, and thank you for choosing Owyhee Heating and Air!
Scott was a great help on fixing a leaking furnace pipe. He explained the process and pricing up front and was so professional and courteous. Thanks Scott!
Response from the owner: We really appreciate you taking the time to share your rating with us. We look forward to serving you again!
Response from the owner: Thank you for the 5 star review! Our guys continue to uphold our standards of workmanship and customer service, and we're proud of them for representing our company the right way. Please let us know if there's anything else we can do for you.
I recently had an issue with my mini split system, and Scott came out to diagnose the problem. He was incredibly professional, knowledgeable, and thorough. He quickly identified that the system was leaking oil and refrigerant, which explained why it had stopped working.I really appreciated his clear communication and detailed explanation of the issue. He also provided helpful recommendations for next steps, which I found very valuable. I highly recommend Scott and Owyhee Heating and Air for any HVAC needs!Thank you for the excellent service!
Response from the owner: Scott is a rockstar! Thanks for trusting us with your home comfort!
Super thorough and friendly. Like that he didn’t try to up sale like other companies. Honesty goes a long way. Will definitely be calling Owyhee for future needs! Thanks a bunch, Carlos!
Response from the owner: Thank you for sharing such wonderful feedback!
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